Frequently Asked Questions
Shipping and Returns
We aim to deliver your order as quickly as possible.
UK Standard Delivery : We use a combination of Royal Mail & Courier services. You can expect delivery to UK mainland addresses within 5 working days. We charge a flat rate of £5.95 for Postage and Packaging on all orders. PLEASE NOTE: ORDER BY FRIDAY 15TH DECEMBER 2017 FOR CHRISTMAS DELIVERY
UK Standard Delivery please allow 5 working days. Working days are Monday through to Friday and do not include Bank Holidays. PLEASE NOTE: ORDER BY FRIDAY 15TH DECEMBER 2017 FOR CHRISTMAS DELIVERY
Please contact us via our email address at email@example.com and we will be pleased to answer any questions
At present we do not ship internationally as standard, however you are most welcome to contact us at firstname.lastname@example.org if you would like us to ship to a non UK address and we will get back to you as soon as possible with Delivery costs.
If you wish to return a product we are happy to accept returns for unused, undamaged items.
Please contact us by email in the first instance at email@example.com
- We will issue a full refund of the item cost once received and inspected.
- Refunds are issued within 10 working days electronically using the Pay Pal system.
- Postage & Packing charges for items shipped are non refundable.